How It Works
We have learned from our real life experience working in fireplace showrooms and installing. How frustrating it can be when a customer purchases a fireplace they love in the showroom only to find when the installation crew arrives to install the product... It is the wrong fireplace for this unique situation!
Our guide to success is: We come meet You in order gather all the information needed to help you make an informed decision and purchase that works best for you!
We specialize in Fireplaces! We deliver the complete Fireplace package with clear upfront pricing. Our mission is to equip you with the information and guidance you need to select the perfect Fireplace that will suit your needs best. We supply everything you need to right down to the finish with our feature walls, custom mantels, television mounting. We are your one stop Fireplace shop!
Electric, Gas, Wood, Pellet, whatever your preference. Retrofits, renovations, new construction we have the products for your application.
Our professional installation teams work together with you to give you the completed project you desire without the hassle.
For full service fireplace, stove, and chimney cleaning Call 647-713-0259 now to book an appointment or email clickfire.ca@gmail.com for more information.
Create an account Now for Free with just your name and email to receive coupons and discounts up to $500 off your next fireplace purchase! Click Here to start saving
The Ideal way to buy a Fireplace is to have our Friendly Technicians come to assess your situation, Understand exactly what you would like, provide you with a guaranteed quote including all the necessary materials.
When you choose to have our Industry Leading Professionals Install your purchase we provide Free Delivery. We honour manufacturers warranty on all our products. We provide service, support, cleaning for all our products so you can have peace of mind when you buy from us everything is taken care of!
Call Now for a Free Estimate!
1-647-713-0259
Or send us an email at
Clickfire.ca@Gmail.com
Check out our partners websites for more information and ideas!
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Clickfire.ca@gmail.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Clickfire.ca@gmail.com and send your item to: 8 Trowell ave Toronto Ontario CA M6m1l4.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 8 Trowell ave Toronto Ontario CA M6m1l4
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.